Frequently Asked Questions

Towne Car Houston Dispatch 713.236.8877
Towne Car Houston Dispatch 713.236.8877
Have a question?
Maybe we can help. Below is a list of answers to common questions asked by our passengers. If you are unable to find the answer you need on this page, please Contact Us. We would be glad to further assist you.
Q: How do I order a Towne Car in San Antonio
A: Ordering a Towne Car is easy! Since you are already here you can book your trip now by clicking on our Real-Time Automated System. When you order Towne Car service online, it saves you time because the details of your trip are sent directly to the next available Towne Car in your area. If you prefer the traditional method, just give us a call at (210) 826-8294 and our friendly customer service representatives will be happy to assist you in placing your order for Towne Car service. Our dispatch center is open 24/7, 365 days a year.
Q: How much does it cost for a Towne Car in San Antonio?
A: Towne Cars in San Antonio charge the same metered rate that taxis do. The City of San Antonio regulates the taxi fares in San Antonio and all taxis charge the same. To get a free estimate for your next trip please check our Fare Estimator.
Q: Does it cost more for additional passengers?
A:No. Four people can ride for the price of one in Towne Car.
Q: Does Towne Car San Antonio accept credit cards?
A: Yes, all Towne Cars in San Antonio do accept Visa, MasterCard, American Express and Discover.
Q: I am traveling to San Antonio with a small child, do you provide child safety seats?
A: No. Drivers of Towne Car and other for-hire vehicles and their passengers, are exempt from laws regarding car seats. Passengers with children are encouraged to bring their own car seats, which the drivers will allow passengers to install.
Q: Do you allow pets to ride in Towne Car?
A: Yes, All animals must be transported in a cage, must be clean and not vicious, anything else is at the driver's discretion. Also, Towne Car in compliance with Federal law, transports all ADA or service animals.
Q: What are vouchers and how do they work?
A: Vouchers are authorized certificates of taxi fare credit. They are used by our account holders to pay for their taxi fare without cash or credit cards. Vouchers are in the form of a paper slip, but we also provide a paperless voucher system which are stored in our system digitally. For more information or to sign up for a voucher account please visit voucher account.
Towne Car Houston Dispatch 713.236.8877
Text Size: AAA

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